Privacy Policy

01Information We Collect

We collect personal information in the following circumstances:

When you contact us or submit an inquiry: We collect your name, email address, phone number (if provided), company name, and the content of your message or project description.

When you engage us for services: We collect billing information, business details, project-related materials, and communication records necessary to fulfill our contractual obligations.

When you visit our website: We may collect technical data such as IP address, browser type, device type, pages viewed, time on site, and referring URLs through analytics tools. This data is aggregated and used to improve our website's performance.

02How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and communicate about potential or active projects.
• To provide, manage, and deliver our services in accordance with agreed project scopes.
• To process payments and issue invoices.
• To maintain our business records and comply with legal obligations.
• To improve our website and service offerings based on aggregated usage data.
• To send project-related updates and notifications — we do not send unsolicited marketing emails.

We do not sell, rent, or trade your personal information to any third parties for their marketing purposes.

03Legal Basis for Processing

We process personal data under the following legal bases:

• Contractual necessity: Processing is required to fulfill our services under a project agreement.
• Legitimate interests: We have a legitimate interest in maintaining business records, improving our services, and communicating with potential clients.
• Consent: Where you have expressly provided consent (e.g., optional communications), which you may withdraw at any time.
• Legal obligation: Processing required by applicable law or regulation.

04Data Sharing and Third Parties

Dynora Pages does not share your personal information with third parties except in the following limited circumstances:

• Service providers: We may share data with trusted vendors (e.g., cloud hosting, payment processors) who assist us in operating our business. These parties are contractually required to protect your data.
• Project subcontractors: In some cases, we may engage vetted subcontractors to assist with specific project components. They are bound by the same confidentiality obligations as Dynora Pages.
• Legal requirements: We may disclose information when required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, Client data may be transferred as part of the business, subject to equivalent privacy protections.

05Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law:

• Project and contract records are retained for 7 years following project completion for accounting and legal compliance purposes.
• Inquiry and communication records from non-clients are retained for 12 months and then securely deleted.
• Website analytics data is retained in aggregated, anonymized form for up to 24 months.

06Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data storage, secure communications channels, and access controls limited to authorized personnel.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

07Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Withdrawal of consent: Withdraw consent for optional communications at any time.

To exercise any of these rights, contact us at general@dynorapages.com. We will respond within 30 days.

08Cookies and Tracking

Our website may use essential cookies to maintain site functionality and session state. We may also use analytics tools (such as Google Analytics) to understand visitor behavior in aggregate. These tools use cookies that may collect technical data about your visit.

You can control cookie preferences through your browser settings. Please refer to our Cookie Policy for more detailed information about the specific cookies we use and how to manage them.

09Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has submitted personal information to us, we will take steps to delete such information promptly. If you believe we have inadvertently collected information from a child, please contact us immediately.

10Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. For material changes affecting active Client relationships, we will provide direct notification via email. Your continued engagement with Dynora Pages following such updates constitutes acceptance of the revised policy.